Bootcamp Booking & Cancellation Policy

I'm so pleased you're joining my bootcamp! To help me manage class numbers, prepare sessions and keep spaces available for everyone, please take a moment to read my booking policy before reserving your place.

1. Booking your place

All bootcamp sessions must be booked in advance, subject to availability.
Your place is confirmed once your booking has been completed in accordance with the payment arrangements for that session or package.
Bookings are personal to you and cannot be transferred to another person without my agreement.

2. Cancellations and missed sessions

A minimum of 24 hours' notice is required if you need to cancel your bootcamp booking.
Cancellations made with less than 24 hours' notice, or failure to attend a booked session, will normally count as a used session for anyone attending using a class pack or pre-paid block.
For individual paid bookings, late cancellations may be non-refundable where this has been clearly agreed at the time of booking and is consistent with applicable consumer rights.
I understand that unexpected circumstances can arise, and exceptional situations may be considered at my discretion.

3. Class packs and block bookings

Any class pack or block booking must be used within the validity period stated at the time of purchase.
It is your responsibility to book your sessions and use your credits before they expire.
Unused sessions will normally expire at the end of the agreed validity period, unless an extension has been agreed in writing.
Please check the package details before purchasing, as expiry periods may vary depending on the offer.

4. Waiting lists and full classes

If a class is fully booked, you may be able to join a waiting list if one is available. If a space becomes available, I will notify you in accordance with the booking arrangements. Please only book a place if you intend to attend, as last-minute cancellations may prevent someone else from taking that space.

5. Weather and cancellations by me

As bootcamp takes place outdoors, sessions may occasionally need to be cancelled or adapted due to severe weather, unsafe ground conditions or other circumstances affecting safety.

If I cancel a session, I will let you know as soon as possible and arrange an appropriate replacement session, credit or refund, depending on the circumstances and applicable consumer rights.

6. Arriving for class

Please arrive a few minutes before the scheduled start time so that we can begin promptly. If you arrive late, you may miss the warm-up or important safety instructions, and I may need to restrict participation where it would be unsafe to join in.

7. Health and safety

Please ensure that you have completed any required health screening before attending your first session. Let me know about any relevant changes to your health or ability to exercise, and always work at a level appropriate to your fitness and ability.

8. Acceptance of this policy

By booking a bootcamp session or purchasing a class pack, you confirm that you have been given the opportunity to read and understand this policy.

Thank you for being part of my bootcamp community! I appreciate your support, consideration for other members and commitment to showing up for yourself.